Billing support

Refund and Cancellation Policy

Effective and last updated: August 3, 2026

Complimentary review

The introductory review requires no payment and does not automatically convert into a paid plan.

Single reviews

You may request cancellation and a refund before review work begins. Once automated analysis or human review starts, the purchase is generally non-refundable because the digital service is being performed. If SafeResponses cannot provide the purchased review, we will restore the credit or refund it.

Subscriptions

Weekly, monthly, and annual plans renew automatically at the price and interval displayed during Checkout until canceled. Cancel through the customer billing portal before renewal to prevent the next charge. Cancellation normally remains effective at the end of the current paid period.

Subscription refunds

Charges are generally non-refundable after a paid period begins. We may provide a refund or credit for duplicate charges, billing errors, prolonged service failures, or other appropriate circumstances. Mandatory cooling-off, cancellation, or refund rights remain available.

Request help

Email saferesponses@saferesponses.com with the account email, transaction date, plan, and reason. Never send full card numbers or security codes. We aim to acknowledge billing requests within two business days.

Chargebacks

Please contact us first so we can investigate. Nothing limits your right to dispute an unauthorized or incorrect charge with your payment provider.